SVP, Customer Success

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a SVP, Customer Success based in Netherlands.

This is a senior executive role responsible for shaping and scaling the post-sales customer success organization in a high-growth, technically complex ad tech environment. You will define the strategy for revenue expansion across an established publisher portfolio, ensuring customers fully leverage the platform to maximize monetization outcomes. The role blends commercial leadership with deep technical understanding of programmatic advertising ecosystems. You will oversee retention, expansion, and service excellence, while driving operational rigor across multi-tier teams. Acting as both a strategic leader and escalation point, you will influence enterprise publisher relationships at the highest level. This position requires strong cross-functional collaboration with engineering, yield, product, and support teams to ensure seamless execution and measurable revenue impact.